- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
Chris is an amazing person at Doyle’s in Johnson City, TN, the workers get the job done let’s just say that and I highly suggest you go to them out of the tricities. The sweetest people ever!!!
Amazing service & a trustworthy place!! Being an out of state student with car problems can be overwhelming, but Chris helped me by taking the time to see what was truly wrong with my car, educate me on the issue, and get the best deals! The service was done quickly and professionally. I also appreciate the open communication they have with their customers. I have found my new mechanic and would recommend it to anyone in the area, specially college students looking for a trustworthy place.

